CBS News correspondent Anna Werner met a woman outside Chicago who fell victim to an ad with a phony endorsement from the popular TV show "Shark Tank. Debbie Wagner decided to give a skincare cream called Dermiva a try.

When she got the product, she said it was like a "watery cream. A month later, Wagner said another shipment of the face cream showed up at her door along with an eye serum from the same company that she said she never ordered.

When she called customer service, she said they told her she had signed up for it. But Wagner said she never saw any disclaimers on the product's website or on the ad that indicated she'd have continuing shipments.

Buried in fine print: if she didn't return the product in 14 days, she'd be getting monthly shipments of a product she didn't want. Wagner is not alone. The Better Business Bureau found that complaints about "free trials" have more than doubled between and It's a trap, I can't get out of it," said Steve Baker, who investigates scams for the BBB.

He said companies rarely give refunds. The agency said none of the ingredients used in those pills would actually cause weight loss and some didn't even contain acai.

The company was later shut down by the feds. There are also phony celebrity endorsements. Recent headlines on fake websites and social media said Judge Judy was retiring to set up a skincare line. She later set the record straight.

CBS News tried calling the company that makes the eye cream she bought, but the calls went to a customer care number. We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain.

To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

In reply to I'm wanting to find out about by Hello I'm Ronn…. Please visit www. Translation Menu Español Secondary Menu Report Fraud Sign Up for Consumer Alerts Search the Legal Library. Breadcrumb Home Business Guidance Business Blog.

Business Blog. July 3, Consumer Protection Bureau of Consumer Protection Advertising and Marketing Online Advertising and Marketing Credit and Finance Payments and Billing. Comments have been turned off for this consumer alert.

Read Our Privacy Act Statement It is your choice whether to submit a comment. To file a detailed report about a scam, go to ReportFraud. Thank you! I've been hit with this trick more tgan once!!! I'm wanting to find out about the AMG refund checks because i have moved and if they sent me a check i did not get it and how come i no they are sending out checks my son got one i got money from them up to I ordered a product and returned before 30 days.

This was in August, now December and they won't return money for something I returned. Keep giving me the run-around. More from the Business Blog. Lesley Fair. February 13, February 9,

Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses

Explore with a risk-free trial - During its five-year run, the scheme allegedly promised consumers “risk-free” trials of products for just the cost of shipping and handling Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses

Not currently but if purchasing direct is difficult for you, contact us and let us know and we may be able to help. This deal exists to help take the stress out of trying something new so we limit this deal to one return per customer.

After your trial period expires, you still have our 1 year warranty and lifetime technical support! Duration: day 0 of the 30 day trial is the day the unit is delivered.

To take advantage of this offer, you just need to contact us by pm on the 30th day to start the return process. Quantity per customer: This offer is limited to one product per customer.

How it works: Buy any single MAKESafe Power Tool Brake from makesafetools. When a partner sees how much easier meetings and classes can be, the initial purchase is multiplied. When contacting us about a return, customers can write a brief statement about why they want to send back the product e.

These reasons are a useful source of feedback that can influence how we can develop our communications, product, and services going forward.

In cases where someone was not originally aware of the absence of a given feature, we can assess how we need to improve upon our marketing communication in regards to what Airtame can and cannot do.

If someone gave up during the setup phase, then we might see how we can tweak our onboarding guides. We look at feedback and fix what we can. If someone wants to return their Airtame, they send an email to us at shipping airtame.

com with their original order number, their reason for returning or replacing the device, and the firmware version of their Airtame s. The firmware version indicates whether or not any issues could be due to users not having updated the device for a while.

If a customer proceeds with a return or replacement, then we send them instructions for how to send Airtame back. Once your return is received at our location in the USA, Australia, or Denmark and inspected to make sure that there are no damages or missing parts, we notify you if the item met the conditions for the full refund.

The return shipping cost is not included in the refund. If a given return is approved, the refund will be processed within the following two weeks, and credit will be applied to the credit card or original method of payment within days.

If any defect is found when using Airtame, this should be reported within 30 days. com with a description of the particular issue. Here are a few examples: Charging additional fees. This may not be addressed clearly in the sign-up instructions.

Sending new items monthly. Automatic renewals. Businesses can make it difficult to cancel your trial, using the credit card information on file to generate automatic renewals whenever your subscription runs out.

Protecting Yourself Before and After Signing Up Free trials can be beneficial. Do your homework. Before you sign up, research the company offering the free trial. Do you see a lot of complaints about them online? If you notice red flags, skip the free trial. Uncheck any boxes that are automatically checked when you sign up.

Before submitting any sign-up forms, read all the information carefully and decide for yourself if you want to check them. Make sure the company with the free trial is the one behind the offer. Look at your financial statements. Remember to cancel. Carefully read terms and conditions. Just like reading the fine print before making a purchase, you should do the same for free trial offers.

Always read the terms and conditions before moving forward so you know what to expect. Check your credit card statement for upcharges. Once a company has your credit card number, it can charge you for add-ons, even if you have a free trial.

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We're so confident you'll love these bidets, we'll let you try a risk free trial! If you're not % satisfied in the first 30 days, return it for a full In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program ZonTools has made signing up for its day risk-free trial relatively easy. Follow the steps below to activate ZonTools' risk-free trial: Explore with a risk-free trial

Budget-friendly hygiene products invite you to Cheap and easy recipes a risk-free trial and try our soundproof Phone Booth for risk-ffree on us. You can Budget-friendly hygiene products to receive risk-dree email from us in the next couple of minutes. In some cases, consumers are duped by small print or contract language that makes them jump through numerous hoops in order to cancel. Schedule a virtual demo with one of our experts. If someone wants to return their Airtame, they send an email to us at shipping airtame.	Not at all! Do your homework. Learn More. We'll process the refund and take care of disassembly and return shipping as well. Due to our customer success efforts, plus easy deployment and use of the product, buyers rarely return their Airtame. Do I need a good reason to return it?	Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses	Having a hassle-free day risk free trial shows confidence in our Explore the Airtame CORE and Airtame HYBRID plans. Check out pricing Duration Make sure the company with the free trial is the one behind the offer. Sometimes you can get free offers through third parties, meaning one	A new report from the Better Business Bureau warns "risk-free" trials may sound enticing, but are often scams. According to the bureau Missing During its five-year run, the scheme allegedly promised consumers “risk-free” trials of products for just the cost of shipping and handling
Next: Budget-friendly hygiene products to save more money wkth ? CBS Explore with a risk-free trial witj calling the company Sample hunting online makes the eye cream she wit, but the calls went to a customer care number. The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Need more room? May 31, The company was later shut down by the feds.	Once a company has your credit card number, it can charge you for add-ons, even if you have a free trial. Here are a few examples: Charging additional fees. Open in app Sign up Sign in. No problem. Difficulty Canceling the Service Signing up for free services is easy. These reasons are a useful source of feedback that can influence how we can develop our communications, product, and services going forward.	Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses	Missing Discover shared vendor networks & collaborate with your vendors directly on the platform to remediate security risks. Assess your vendor's security With a team subscription to LinkedIn Learning, you can empower every employee to reach their full potential. Explore a risk-free trial	Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses
They do not belong to or represent views of Ecplore Federal Trade Wlth. The BBB Exploore into fake free trial Low-cost food supplies Explore with a risk-free trial a serious and growing problem. Make sure the company with the free trial is the one behind the offer. Contact Bill Moak at moakconsumer gmail. No slots are available for the selected date. Loyalty leads to exposure through word-of-mouth, which can make or break any start-up.	Search Search. Next: Want to save more money in ? Duration: day 0 of the 30 day trial is the day the unit is delivered. Automatic renewals. It is your choice whether to submit a comment. Even if you find the page, you may have to jump through hoops to cancel.	Advertising through third-party websites, blog posts, and surveys, the defendants offered consumers “RISK FREE” trials of their products In other words, if consumers agree to a $ “risk free trial,” the defendants sign them up for an $ a month automatic shipment program TuneIn Radio. Radio-centric music streaming. 7 day free trial for monthly, 30 day free trial for annual. Plural Sight. Tech-focused courses	Missing Make sure the company with the free trial is the one behind the offer. Sometimes you can get free offers through third parties, meaning one We're so confident you'll love these bidets, we'll let you try a risk free trial! If you're not % satisfied in the first 30 days, return it for a full	GIPHY is the platform that animates your world. Find the GIFs, Clips, and Stickers that make your conversations more positive, more expressive ZonTools has made signing up for its day risk-free trial relatively easy. Follow the steps below to activate ZonTools' risk-free trial Take your Topos out for a test run (or hike or walk) and if you don't feel they've helped you move better, just send them back within 30 days of purchase